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Shipping & Returns


Processing time

The time we need to prepare an order for shipping varies. For example, candles take a day to make and need an additional two days to fully dry. Resin models will take a little longer to dry and may need additional time. Orders will generally be sent out a week after ordering.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Return & Exchange Policy

I gladly accept returns under these conditions: 

Contact me within: 14 days of delivery

Ship items back within: 21 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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