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faq
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What do you sell?We sell candles, bath bombs, and resin items for the time being. We are however in the process of expanding our inventory and hope to be adding soaps and body butters soon!
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I have a question- what's the best way to contact you?If you visit our 'contact' page, you'll see multiple ways of getting in touch with us.
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Can I choose what color my candles are?Yes! All candles are customizable by color AND scent.
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Can I buy candles in person?Check out our 'Event' tab to see what local vendor fairs we're attending so you can come buy from us in person! We currently do not own an in-person store front.
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How big are your candles?Each candle are different dimensions, ranging from 2-16 ounces. Most votives are the typical 2 ounces, while the large glass pillar jars can hold about 16 ounces.
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Why does shipping cost so much?Unfortunately, we don't choose how much shipping is. The shipping rates are precalculated by USPS, and with all the recent delays in shipping methods, we try to choose the fastest shipping method to get you your order quickly.
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How long before my order ships? Will I be notified?Making candles, bath bombs and even the resin items takes at least 3 days, between getting the right container, color, scent and all involved. Most products take at least 36 hours to cure, so we tack another day onto that time frame because accidents and mistakes do happen! *All orders place after 3pm EST will not be processed until the following day* *We do not work on the weekends, but we are available for orders and via the chat form for questions, with the rare order shipping in special circumstances* I'm happy to say we offer FREE tracking on all orders, so you will always know where your package is!
Bright Rejuvenation | Small Business
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